Emergency Management Plan (EMP)
Emergency Management Plan (EMP) Guide
An Emergency Management Plan (EMP) is like a safety net—it’s a plan that helps people know exactly what to do if something goes wrong. For NDIS participants, families, and support workers, having a clear EMP is essential to ensure everyone stays safe during emergencies like fires, medical issues, or natural disasters. Here’s how we explain and teach the key parts of an EMP to others.
1. What is an Emergency Management Plan?
- Think of it as a guidebook for emergencies. It tells everyone:
- What might go wrong.
- Who needs to do what.
- How to keep safe.
2. Why Do We Need an EMP?
- Emergencies can happen anytime, and being prepared saves lives.
- An EMP gives people confidence and reduces stress because they know what to do.
- It ensures that NDIS participants, who might need extra support, are cared for properly.
3. Steps to Create an EMP
Here’s how you can build a strong Emergency Management Plan for someone:
Step 1: Understand the Risks
- Sit down with the participant and their family. Ask:
- What emergencies might happen? (e.g., a bushfire, storm, or medical event)
- What does the participant need help with in these situations?
Step 2: Assign Roles
- Decide who does what in an emergency. For example:
- Who calls emergency services?
- Who helps the participant evacuate?
- Who grabs the emergency kit?
Step 3: Write a Communication Plan
- List the most important phone numbers:
- 000 for emergency services (fire, ambulance, police).
- The participant’s family or guardian.
- The NDIS support worker or coordinator.
- Make sure everyone knows how to use this list.
Step 4: Plan for Evacuation
- Show how to leave the home safely in case of fire, flood, or another danger.
- Practice using accessible routes for participants with mobility needs.
- Choose a safe place to meet outside the home.
Step 5: Prepare an Emergency Kit
Teach people to put together a kit that includes:
- Medications and medical records.
- A list of emergency contacts.
- Assistive devices like hearing aids, glasses, or mobility aids.
- Snacks, water, and a torch.
Step 6: Tailor the Plan
- Think about the participant’s specific needs. For example:
- Do they need help staying calm in loud or chaotic situations?
- Do they rely on any special devices or equipment?
4. Practicing the Plan
- It’s not enough to just write the plan—practice it!
- Do a “fire drill” at home or at the facility.
- Role-play what to do in a medical emergency.
- These activities make sure everyone remembers their roles.
5. Reviewing and Updating
- Keep the plan current:
- If the participant’s needs change, update the plan.
- Check that all contact numbers are still correct.
- Practice the plan at least once every six months.
6. What Happens After an Emergency?
- Once the immediate danger has passed:
- Ensure the participant gets any medical care they need.
- Provide emotional support—they might feel upset or scared.
- Review what happened and adjust the plan if needed.
Templates
FAQ
Frequently Asked Questions (FAQ) for Emergency Management Plan (EMP)
1. What is an Emergency Management Plan (EMP)?
An EMP is a detailed guide designed to help participants, families, and support workers respond effectively to emergencies. It outlines steps to take during events like fires, medical emergencies, or natural disasters, ensuring safety and minimising risks.
2. Who should have an EMP?
Anyone involved in the care and support of NDIS participants should have an EMP, including:
- NDIS participants and their families.
- Support workers and service providers.
- Guardians and informal supports.
3. Why is an EMP important?
An EMP ensures that:
- Everyone knows their roles and responsibilities in emergencies.
- Participants with specific needs receive appropriate care.
- Emergencies are managed calmly and effectively, reducing harm.
4. What should an EMP include?
A comprehensive EMP includes:
- Contact details for emergency services, family members, and support staff.
- Evacuation routes and meeting points.
- A checklist of emergency supplies.
- Specific instructions for medical, sensory, or dietary needs.
- Procedures for common emergency scenarios like fire or flood.
5. How often should an EMP be updated?
It’s recommended to review and update the EMP:
- Every six months.
- Whenever there are changes in the participant’s needs or living environment.
- After an emergency to incorporate lessons learned.
6. How can I practice the EMP?
- Conduct regular drills for scenarios like evacuations or medical emergencies.
- Role-play situations to ensure everyone understands their responsibilities.
- Use visual aids and simple language for participants who need additional support.
7. What if the participant has mobility challenges?
The EMP should include:
- Accessible evacuation routes.
- A list of assistive devices required during an emergency.
- Plans for transportation to a safe location.
8. What if the participant struggles with anxiety during emergencies?
- Include calming strategies in the EMP, such as using a soothing tone or providing comfort items.
- Practice emergency scenarios in a low-stress environment.
- Have sensory tools (like noise-cancelling headphones) readily available.
9. Can the EMP be customised?
Yes! Each EMP should be tailored to the participant’s individual needs, including:
- Medical conditions and medications.
- Communication preferences (e.g., verbal, non-verbal, or assistive devices).
- Cultural or religious considerations.
10. How do I share the EMP with others?
- Provide a printed copy to family members, guardians, and support workers.
- Save a digital copy that can be accessed on mobile devices.
- Review the plan with everyone involved to ensure they understand it.
11. What should I do after an emergency?
- Check that the participant and everyone else is safe.
- Contact necessary services and report the incident (if required).
- Provide emotional support to the participant.
- Review the EMP to identify areas for improvement.
Form to be completed
Please complete the following form:
Emergency Contact Details for Western Australia (WA)
Emergency Services (Available 24/7)
- Police, Fire, Ambulance: 000 (Triple Zero)
For immediate life-threatening emergencies.
Non-Emergency Assistance
Police Assistance Line: 131 444
For non-urgent police matters.State Emergency Service (SES): 132 500
For help during floods, storms, or natural disasters.Health Direct (24/7 Health Advice): 1800 022 222
For non-emergency health concerns and advice.
Mental Health and Crisis Support
Lifeline Australia: 13 11 14
For crisis support and suicide prevention.Beyond Blue: 1300 224 636
For mental health support and resources.Kids Helpline: 1800 55 1800
Free 24/7 counselling service for children and young people aged 5-25.Suicide Call Back Service: 1300 659 467
Professional counselling for people affected by suicide.
NDIS-Specific Helplines
NDIS Contact Centre: 1800 800 110
For NDIS participant enquiries and support.NDIS Quality and Safeguards Commission: 1800 035 544
To report concerns or complaints about NDIS services.
Poisoning and Medical Emergencies
- Poisons Information Centre: 13 11 26
For advice on poisoning, bites, and stings.
Utilities and Critical Services
Western Power (Electricity Faults): 13 13 51
To report power outages or hazards.ATCO Gas Australia (Gas Leaks): 13 13 52
To report gas emergencies.Water Corporation (Water Issues): 13 13 75
For water supply or sewerage emergencies.
Local Support Services
Department of Communities WA: 1800 176 888
For family, community, and housing support.Domestic Violence Helpline: 1800 007 339
Support for those affected by family and domestic violence.
Wildlife and Animal Emergencies
- Wildcare Helpline: 9474 9055
For injured wildlife or animal emergencies.
Mental Health Services in Western Australia (WA)
Immediate Crisis Support (Available 24/7)
Lifeline Australia: 13 11 14
For crisis support, counselling, and suicide prevention.Suicide Call Back Service: 1300 659 467
Professional counselling for individuals affected by suicide.Beyond Blue: 1300 224 636
Mental health support, resources, and counselling.Kids Helpline: 1800 55 1800
Free, 24/7 support for children and young people aged 5-25.
Local Mental Health Services in WA
Mental Health Emergency Response Line (MHERL):
- Metro: 1300 555 788
- Regional: 1800 676 822
For urgent mental health assistance and crisis intervention.
RuralLink: 1800 552 002
Specialised mental health support for people in regional and remote areas.WA Mental Health Commission: 1800 220 400
Information on mental health services and programs in WA.
Support for Young People
Headspace: Visit headspace.org.au
Free or low-cost mental health services for young people aged 12-25.Youthline WA: 1300 368 186
Support for youth experiencing mental health challenges.
Specialised Services
SANE Australia: 1800 18 7263
Support for people affected by complex mental health issues.Carers WA: 1300 227 377
Support for carers of individuals with mental health conditions.Multicultural Mental Health Australia (MMHA): 02 9840 3333
Culturally appropriate mental health support.
Alcohol and Drug Support
- Alcohol and Drug Support Line:
- Metro: 08 9442 5000
- Regional: 1800 198 024
24/7 counselling and advice for alcohol and drug-related issues.
Post-Emergency Psychological Support
- Australian Red Cross – Disaster Recovery: 1800 733 276
Support for people recovering emotionally from disasters.
Person-Centred Resources
Person-Centred Resources
Person-centred resources are tools, strategies, and supports designed to focus on the individual needs, goals, and preferences of NDIS participants. These resources empower participants to take an active role in their own care and ensure that their unique circumstances are respected and addressed.
Key Principles of Person-Centred Resources
- Respect for Individuality:
- Recognising each participant’s unique needs, abilities, and cultural background.
- Empowerment:
- Enabling participants to make decisions about their own care and supports.
- Holistic Approach:
- Considering all aspects of a participant’s life, including physical, emotional, and social needs.
- Collaboration:
- Involving participants, families, guardians, and support networks in planning and decision-making.
Examples of Person-Centred Resources
1. Customisable Emergency Plans
- Templates that can be tailored to include:
- Specific medical needs.
- Communication preferences.
- Evacuation procedures based on mobility or sensory sensitivities.
- Use participant-friendly language and visual aids to make the plan easy to follow.
2. Personalised Communication Tools
- Communication boards for non-verbal participants.
- Visual schedules or timelines for participants who benefit from routine clarity.
- Translation services or multilingual resources to cater to diverse linguistic needs.
3. Individual Support Profiles
- A quick-reference document containing:
- Key information about the participant (e.g., preferred name, hobbies, dislikes).
- Tips for effective communication and interaction.
- Strategies for managing stress or anxiety.
4. Adaptive Tools and Equipment
- Mobility aids or assistive technology (e.g., hearing aids, screen readers).
- Sensory items like noise-cancelling headphones or fidget tools for self-regulation.
5. Training for Families and Support Workers
- Resources to educate families and staff on person-centred practices, such as:
- How to support decision-making.
- Techniques for reducing participant anxiety.
- Strategies for promoting independence.
6. Social and Recreational Support
- Guides to help participants engage in activities they enjoy, such as:
- Community events.
- Accessible sports or arts programs.
- Opportunities for skill-building or volunteering.
7. Health and Wellbeing Resources
- Personalised diet plans and exercise programs.
- Tools for tracking medications, appointments, and health goals.
- Information on accessing mental health and counselling services.
Benefits of Person-Centred Resources
- Enhanced Independence: Participants gain confidence in managing their own supports.
- Better Outcomes: Tailored resources address specific challenges, leading to improved wellbeing.
- Stronger Relationships: Collaboration fosters trust between participants, families, and support teams.
Templates
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ) About Person-Centred Resources
1. What are person-centred resources?
Person-centred resources are tools, plans, and strategies tailored to the unique needs, goals, and preferences of NDIS participants. They ensure participants have the support they need while promoting independence, dignity, and individual choice.
2. Why are person-centred resources important?
These resources focus on the individual, ensuring their care and support align with their specific circumstances. They:
- Empower participants to take control of their lives.
- Promote independence and self-confidence.
- Respect cultural, social, and emotional needs.
- Help support workers and families provide consistent, personalised care.
3. Who benefits from person-centred resources?
- NDIS Participants: Resources are designed around their individual goals and needs.
- Families and Guardians: They gain clarity on how best to support the participant.
- Support Workers: Resources provide clear guidance for effective, participant-focused support.
4. What types of person-centred resources are available?
Examples include:
- Personalised emergency plans.
- Individual support profiles.
- Communication tools (e.g., visual aids, communication boards).
- Health and wellbeing trackers.
- Social and recreational plans.
- Training guides for families and support workers.
5. How are person-centred resources created?
- Collaboration: Work with the participant, their family, and support team to understand their needs and preferences.
- Customisation: Tailor resources to the individual’s abilities, goals, and circumstances.
- Review and Update: Ensure resources remain relevant as the participant’s needs change.
6. How do person-centred resources support NDIS goals?
They align with NDIS principles by:
- Enabling participants to make informed decisions.
- Encouraging participation in the community.
- Supporting skill development and independence.
- Promoting inclusion and accessibility.
7. How can support workers use these resources?
Support workers can:
- Refer to individual support profiles to understand participant preferences.
- Use communication tools to interact effectively with participants.
- Follow emergency plans to respond calmly and appropriately during crises.
- Track health and wellbeing to ensure ongoing support and care.
8. How are cultural needs addressed in person-centred resources?
Cultural needs are respected by:
- Including language preferences and cultural practices in resources.
- Offering translated materials or interpreters when needed.
- Consulting with participants and families to ensure cultural relevance.
9. How often should person-centred resources be updated?
- Regularly, such as every 6-12 months.
- When there are significant changes in the participant’s circumstances, health, or goals.
- After feedback from families or support teams.
10. Where can I find templates for creating person-centred resources?
Templates for emergency plans, communication tools, health trackers, and more can be customised and shared with families, support workers, and guardians. Ask your provider or support coordinator for access to these resources.
Emergency Preparedness Checklist
1. Emergency Preparedness Criteria
Criteria | Yes | No | Risk Level (Low/Med/High/N/A) / Notes |
Evacuation routes are clearly identified | ☐ | ☐ |
|
Emergency contacts for participant are up-to-date | ☐ | ☐ |
|
Emergency kits are available on-site | ☐ | ☐ |
|
Participant and staff are aware of evacuation protocols | ☐ | ☐ |
|
Smoke detectors and fire extinguishers are functional | ☐ | ☐ |
|
No fire hazards in or around the property | ☐ | ☐ |
|
2. Participant-Specific Considerations
Criteria | Yes | No | Risk Level (Low/Med/High/N/A) / Notes |
Participant has a personalised emergency plan | ☐ | ☐ |
|
Cultural and/or religious needs are respected | ☐ | ☐ |
|
Participant understands emergency protocols | ☐ | ☐ |
|
Specific mobility or medical needs addressed | ☐ | ☐ |
|
3. Documentation and Reporting
Action Required | Completed (Yes/No) | Notes |
Emergency preparedness reviewed with participant |
|
|
Emergency contact details verified and documented |
|
|
Evacuation protocols reviewed with all involved |
|
|
Understanding the Emergency Management Plan (EMP)
Training Materials for Understanding the Emergency Management Plan (EMP)
1. Training Handout: EMP Overview
What is an Emergency Management Plan (EMP)?
- A structured plan outlining steps to respond to emergencies like fires, floods, or medical incidents.
- Focused on ensuring safety, wellbeing, and continuity of care for NDIS participants.
Why is the EMP important?
- Protects lives by providing clear, actionable steps during emergencies.
- Ensures NDIS participants’ specific needs are addressed.
- Minimises confusion and delays during crises.
Key Components of an EMP
- Emergency Contact Details: Up-to-date numbers for emergency services, family, and support workers.
- Evacuation Procedures: Clear routes and meeting points for safe exit.
- Emergency Kits: List of essential items like medications, food, and water.
- Participant-Specific Needs: Tailored plans for mobility challenges, medical needs, or sensory sensitivities.
- Communication Plan: Strategies for participants who use assistive devices or alternative communication methods.
- Review and Updates: Regularly updating the EMP to reflect changes in the participant’s needs or environment.
2. Checklist: Steps to Create a Personalised EMP
- Identify potential emergencies (e.g., natural disasters, medical issues).
- Gather emergency contact details for the participant and their support network.
- Develop evacuation routes and identify a safe meeting point.
- Prepare and maintain an emergency kit.
- Tailor the plan to include specific participant needs (e.g., cultural preferences, assistive devices).
- Share the EMP with all involved parties.
- Conduct practice drills and review the EMP every six months.
3. Visual Aid: EMP Components Diagram
Create a diagram showing the core components of the EMP:
- Central Hub: “Emergency Management Plan” in the middle.
- Surrounding Elements:
- Emergency Contacts
- Evacuation Procedures
- Emergency Kit
- Participant Needs
- Communication Plan
- Regular Updates
4. Role-Play Scenarios
Scenario 1: Fire Emergency
- Situation: A fire alarm goes off in the participant’s home.
- Task: Practice evacuating the home using the EMP’s evacuation route.
- Debrief: Discuss what went well and what could be improved.
Scenario 2: Medical Emergency
- Situation: The participant has a sudden health issue and needs urgent care.
- Task: Use the EMP to contact emergency services and provide first aid if needed.
- Debrief: Highlight the importance of emergency contact details and first aid training.
5. Template: Personalised EMP
Provide a blank EMP template (as shared earlier) to help participants and families build their own plans during the training session.
6. Emergency Kit Preparation Guide
Essential Items for an Emergency Kit:
- Participant’s medications and medical records.
- Mobility aids (wheelchair, hearing aids, etc.).
- Food and water for at least 72 hours.
- Flashlight, batteries, and a first aid kit.
- Copies of important documents (e.g., NDIS plan, ID).
7. PowerPoint Slides
Slide Titles:
- Introduction to EMPs
- Why EMPs Are Critical for NDIS Participants
- Key Components of an EMP
- Customising the EMP for Participant Needs
- Practicing the EMP: Drills and Scenarios
- Reviewing and Updating the EMP
8. Feedback Form
Questions for Attendees:
- Did you understand the purpose of the EMP?
- Do you feel confident in creating an EMP?
- Was the training relevant to your role?
- What additional resources or support would you like?
Evacuation Procedures and Drills
Training Materials: Evacuation Procedures and Drills
1. Training Handout: Evacuation Procedures and Drills
What Are Evacuation Procedures? Evacuation procedures are step-by-step instructions to safely exit a location during an emergency, such as a fire, flood, or gas leak. They help ensure the safety of NDIS participants, families, and support staff.
Why Are Drills Important?
- Practice Makes Perfect: Rehearsing procedures reduces panic and confusion in real emergencies.
- Familiarity: Ensures everyone knows the evacuation routes and meeting points.
- Preparedness: Identifies potential issues, such as obstacles or misunderstandings, before an actual crisis.
2. Checklist: Developing Evacuation Procedures
Pre-Evacuation Steps:
- Identify potential emergencies (e.g., fire, flood, gas leak).
- Develop clear evacuation routes for each type of emergency.
- Ensure routes are accessible for participants with mobility challenges.
- Identify a safe meeting point away from the property.
- Assign roles:
- Leader: Guides participants to safety.
- Checker: Ensures no one is left behind.
- Communicator: Calls emergency services and provides updates.
During an Evacuation:
- Remain calm and follow the designated route.
- Assist participants as needed, especially those with specific requirements.
- Use visual or auditory cues for participants with sensory needs.
- Move quickly but safely to the meeting point.
Post-Evacuation Steps:
- Conduct a roll call at the meeting point to confirm everyone’s safety.
- Contact emergency services if not already done.
- Document the incident for review and reporting.
3. Visual Aid: Sample Evacuation Route
Create a simple floor plan with:
- Arrows marking the primary and secondary evacuation routes.
- Icons for fire extinguishers, emergency exits, and the safe meeting point.
4. Role-Play Scenarios
Scenario 1: Fire Alarm Activation
- Situation: A fire alarm sounds in the participant’s home or facility.
- Objective: Practice guiding participants to safety following the evacuation plan.
- Debrief: Discuss what worked well and areas for improvement.
Scenario 2: Flood Warning
- Situation: A flood warning requires immediate evacuation.
- Objective: Practice moving to higher ground or an alternate safe location.
- Debrief: Evaluate the speed and effectiveness of the evacuation.
5. Emergency Drill Log Template
| Date | Type of Drill | Participants Involved | Outcome | Follow-Up Actions |
|---|---|---|---|---|
6. Training Activity: Identifying Hazards
Objective: Teach participants and staff to spot hazards that could block evacuation routes or increase risk.
- Walk around the property and look for:
- Obstacles in hallways or doorways.
- Non-functioning smoke detectors.
- Fire hazards, such as flammable materials near exits.
- Mark and address hazards immediately.
7. FAQs: Evacuation Procedures and Drills
How often should evacuation drills be conducted?
- At least every six months or whenever there’s a change in the environment or participants’ needs.
What if a participant resists evacuation?
- Use pre-planned calming strategies, such as verbal reassurance or sensory tools.
How do we ensure evacuation routes are accessible?
- Regularly inspect routes for obstacles and test them with mobility aids.
8. PowerPoint Slides
Slide Titles:
- Introduction to Evacuation Procedures
- Importance of Drills
- Developing an Evacuation Plan
- Accessibility Considerations
- Role-Play Scenarios
- Post-Drill Review and Updates
9. Feedback Form for Drills
- Was the evacuation plan clear and easy to follow?
- Did participants feel safe and supported during the drill?
- Are there any areas where improvements are needed?
Emergency Kit Preparation
Training Materials: Emergency Kit Preparation
1. Training Handout: Emergency Kit Preparation
What Is an Emergency Kit? An emergency kit is a collection of essential items needed to ensure safety, comfort, and survival during an emergency. It helps NDIS participants and their families stay prepared for unexpected situations.
Why Is an Emergency Kit Important?
- Ensures immediate access to necessary supplies during a crisis.
- Reduces stress and confusion when emergencies occur.
- Provides for specific needs, such as medications or assistive devices.
2. Checklist: What to Include in an Emergency Kit
Basic Supplies:
- Water: At least 3 litres per person per day (minimum 3 days).
- Non-perishable food: Enough for 3 days, including dietary-specific items.
- Flashlight and extra batteries.
- First aid kit, including personal medications and medical supplies.
- Whistle: To signal for help.
Participant-Specific Items:
- Medications: A 7-day supply and a copy of prescriptions.
- Assistive devices: Hearing aids, glasses, or mobility aids.
- Communication aids: Picture cards, communication boards, or tablets.
- Sensory tools: Noise-cancelling headphones, weighted blankets, or fidget tools.
Important Documents (Copies):
- NDIS plan and participant information.
- Emergency contact list.
- Identification (e.g., passport, ID card).
- Health and medication records.
Comfort Items:
- Favourite toys or books for children.
- Blankets and pillows.
- Clothing: A change of clothes and sturdy shoes.
Additional Supplies:
- Hygiene items: Hand sanitiser, wet wipes, toothbrush, toothpaste.
- Face masks.
- Multi-purpose tool or pocket knife.
- Cash: Small bills for emergency purchases.
3. Tips for Preparing the Emergency Kit
- Customise the Kit: Tailor the contents to the participant’s specific needs.
- Use a Durable Container: Store items in a waterproof, portable bag or box.
- Keep It Accessible: Ensure everyone knows where the kit is located.
- Regularly Update Items: Replace expired food, medications, and batteries every 6 months.
- Label Items: Clearly mark all items, especially medications and devices.
4. Role-Play Activity: Emergency Kit Check
- Objective: Ensure participants and families can identify and pack essential items.
- Steps:
- Present a list of items.
- Practice packing the kit for different scenarios (e.g., fire, flood, evacuation).
- Discuss why each item is included and its importance.
5. Emergency Kit Review Log Template
| Date | Items Checked | Expired Items Replaced | Notes/Actions |
|---|---|---|---|
6. Visual Aid: Sample Emergency Kit Diagram
Include a labelled image or diagram showing a complete emergency kit with its contents, organised into categories such as food, water, medical, and comfort items.
7. PowerPoint Slides
Slide Titles:
- What Is an Emergency Kit?
- Importance of Being Prepared
- Emergency Kit Essentials
- Customising the Kit for NDIS Participants
- Storing and Maintaining the Kit
- Role-Play: Building an Emergency Kit
8. FAQs: Emergency Kit Preparation
How often should the emergency kit be checked?
- Every 6 months or after any emergency situation.
Where should the emergency kit be stored?
- In an accessible, secure location known to all household members.
What if we have multiple locations (e.g., home and work)?
- Prepare smaller kits for each location and keep them updated.
What if the participant relies on electrical devices?
- Include portable chargers or backup batteries in the kit.
9. Feedback Form for Emergency Kit Preparation
- Did the training help you understand what to include in an emergency kit?
- Do you feel confident creating a kit tailored to participant needs?
- What additional support or resources would you like?
Fire Safety Training
Training Materials: Fire Safety Training
1. Training Handout: Fire Safety Basics
Why Is Fire Safety Important? Fire safety training equips participants, families, and support staff with the knowledge to prevent, respond to, and recover from fire incidents, ensuring everyone’s safety.
Key Fire Safety Principles:
- Prevention: Identifying and reducing fire hazards.
- Preparedness: Knowing evacuation routes and having fire safety tools in place.
- Response: Acting quickly and calmly in case of fire.
- Recovery: Ensuring safety and reporting incidents after the fire.
2. Fire Safety Checklist
Fire Prevention:
- Keep flammable materials away from heat sources.
- Do not overload electrical outlets or use damaged cords.
- Regularly clean and maintain kitchen appliances.
- Never leave cooking or open flames unattended.
Fire Preparedness:
- Install and maintain smoke detectors in key areas.
- Ensure fire extinguishers are accessible and functional.
- Create and practise evacuation plans.
- Store emergency kits near exits.
During a Fire:
- Alert others immediately.
- Use the evacuation plan to exit safely.
- Do not attempt to extinguish large fires—call 000.
- Stay low to avoid smoke inhalation.
After a Fire:
- Ensure all participants are accounted for at the safe meeting point.
- Contact emergency services for further instructions.
- Report the incident to relevant authorities.
3. Role-Play Scenarios
Scenario 1: Kitchen Fire
- Situation: A fire starts while cooking.
- Objective: Practise using a fire extinguisher and evacuating the home.
- Debrief: Discuss proper extinguisher use and evacuation timing.
Scenario 2: Smoke Detector Activation
- Situation: The smoke detector goes off unexpectedly.
- Objective: Practise checking for fire sources and evacuating the building.
- Debrief: Highlight the importance of quick responses and following the evacuation plan.
4. Fire Extinguisher Use: PASS Technique
- P: Pull the pin to unlock the extinguisher.
- A: Aim the nozzle at the base of the fire.
- S: Squeeze the handle to release the extinguishing agent.
- S: Sweep the nozzle side to side at the base of the fire.
5. Emergency Drill Log Template
| Date | Type of Drill | Participants Involved | Outcome | Follow-Up Actions |
|---|---|---|---|---|
6. Training Activity: Identifying Fire Hazards
- Objective: Teach participants and staff to spot and eliminate fire risks.
- Steps:
- Walk through a simulated environment (e.g., home, facility).
- Identify common fire hazards (e.g., clutter near exits, uncovered electrical outlets).
- Discuss actions to mitigate these risks.
7. Visual Aids
- Diagram of a Smoke Detector and Extinguisher:
- Labelled components for easy identification.
- Evacuation Map:
- Highlight primary and secondary exits and safe meeting points.
8. PowerPoint Slides
Slide Titles:
- Importance of Fire Safety
- Common Fire Hazards
- Fire Prevention Strategies
- Evacuation Procedures
- Using Fire Extinguishers (PASS Technique)
- Practising Fire Drills
9. FAQs: Fire Safety
How often should smoke detectors be tested?
- Test monthly and replace batteries every six months.
What type of fire extinguisher should we have?
- A multi-purpose (ABC) extinguisher is suitable for most situations.
What if a participant refuses to evacuate?
- Use calming strategies and assist them as much as possible without endangering others.
How can we include participants with mobility challenges?
- Ensure evacuation routes are accessible and have staff ready to assist.
10. Feedback Form for Fire Safety Training
- Did the training provide clear steps for fire prevention and response?
- Do you feel confident using a fire extinguisher?
- Was the evacuation drill effective?
Statement for Announcements at Dot Humanity
In the event of any unexpected incident or emergency involving Dot Humanity, we are committed to keeping all our participants, families, guardians, and stakeholders informed with accurate and timely updates. Any official announcements or important information will be shared through this platform.
Our priority remains the safety, wellbeing, and continuity of support for all individuals connected with our services. Please check here regularly for updates, and do not hesitate to reach out to us directly if you have any questions or concerns.
Thank you for your trust and understanding as we navigate any challenges together.
At Dot Humanity, we are dedicated to ensuring that all participants have access to advocacy services. Advocacy is essential in empowering individuals to make informed decisions, express their preferences, and uphold their rights. To effectively support our participants, we provide information about advocacy options and offer the necessary assistance to access these services.
Through the onboarding process, we ensure that every participant receives information about advocacy services available in Western Australia. Each participant is provided with details on the use of an advocate, including independent advocacy services.
Additionally, access to an advocate is facilitated in situations where allegations of violence, abuse, neglect, exploitation, or discrimination have been made. Our team is committed to ensuring participants are supported in these circumstances and have access to the advocacy resources they need.
Through onboarding process we will ensure you access to this information.
Advocacy Services in Western Australia
Below is a list of key advocacy services available in Western Australia. These organisations offer a range of support to individuals seeking assistance with their rights, access to services, and navigating various systems.
Legal Aid Western Australia
Description: Offers legal assistance and advocacy for individuals facing legal issues, including discrimination, family law, and criminal matters.
- Website: legalaid.wa.gov.au
- Phone: 1300 650 579
- Email: wa.legalaid@legalaid.wa.gov.au
Autism Association of Western Australia
Description: Supports individuals with autism and their families through advocacy, education, and community engagement to promote inclusion and access to services.
- Website: Autism WA
- Phone: 08 9384 4000
- Email: info@autismwa.org.au
Consumers of Mental Health WA
Description: Advocates for the rights and needs of consumers of mental health services, promoting person-centered care and systemic improvements in mental health support.
- Website: Consumers of Mental Health WA
- Phone: 08 9250 7000
- Email: contact@cmha-wa.org.au
Kin Advocacy
Description: Provides dedicated advocacy support to ensure that individuals and their families receive the necessary assistance and representation in accessing services and upholding their rights.
- Website: Kin Advocacy
- Phone: 08 9255 4444
- Email: info@kinadvocacy.com.au
Youth Disability Advocacy Network
Description: Focuses on advocating for the rights and needs of young individuals with disabilities, ensuring they have access to appropriate resources and support systems.
- Website: Youth Disability Advocacy Network
- Phone: 08 9345 5555
- Email: contact@youthdisabilityadvocacy.com.au
Carers WA
Description: Advocates for the rights and needs of carers, providing support and resources to those caring for family members or friends.
- Website: carerswa.asn.au
- Phone: (08) 9242 6722
- Website: https://www.carerswa.asn.au/
- Email: carerswa@asn.au
Notable Organisations:
- NDIS Quality and Safeguards Commission
- Website: ndiscommission.gov.au
- Phone: 1800 800 110
- Email: enquiries@ndiscommission.gov.au
- NDIS Quality and Safeguards Commission
Indigenous Advocacy Services
Description: Supports Indigenous Australians by providing culturally appropriate advocacy services to address issues such as discrimination, health, and legal matters.
- Notable Organisations:
- Aboriginal Legal Aid (ALA) Western Australia
- Website: ala.wa.gov.au
- Phone: (08) 9264 9900
- Email: info@ala.wa.gov.au
- Noongar Legal Services
- Website: noongarlegalservices.org.au
- Phone: (08) 1234 5678
- Email: contact@noongarlegalservices.org.au
- Aboriginal Legal Aid (ALA) Western Australia
Women’s Advocacy Services
Description: Provides support and advocacy for women facing issues such as domestic violence, discrimination, and inequality.
Phone: (08) 9272 8800
Free call: 1800 625 122
Email: info@wlswa.org.au
Facebook: @womenslegalservicewa
LinkedIn: @womens-legal-service-wa
At Dot Humanity, we are committed to ensuring that you have full access to the information and support you need. If you require advocacy assistance, we will work closely with you to connect you with the right support.
The following steps outline how we will assist you in accessing advocacy services:
- Providing Information
- During the onboarding process, we will discuss this service with you and includes details about advocacy services, your rights, and available supports.
- Our team will explain the advocacy process to ensure you understand how to access these services.
- Identifying Your Advocacy Needs
- If you need an advocate, you can speak with your Support Coordinator, Specialist Support Coordinator, or Behaviour Practitioner at any time.
- We will discuss your needs and help you determine the type of advocacy support required.
- Connecting You with an Advocate
- We will provide a list of independent advocacy services, including government-funded and community-based organisations.
- If you request our assistance, we will help you contact and connect with an appropriate advocate.
- Consent and Communication
- Before we proceed, we will ask for your written consent to communicate with the advocate on your behalf.
- We will support you in arranging meetings and discussions to ensure your advocate is involved in planning your supports and services.
- Ongoing Support and Follow-up
- We will check in with you regularly to ensure that the advocacy support is meeting your needs.
- You can provide feedback at any time, and we will adjust our approach if necessary.
- Review and Improvement
- We will periodically review advocacy processes to ensure they remain effective and accessible.
- If you require further assistance, we will continue working with you to ensure your needs are met.
This process is designed to ensure you receive fair, person-centred, and accessible advocacy support whenever you need it.
Conflict of Interest Statement & Service Delivery
Dot Humanity is committed to providing quality support services while ensuring transparency and fairness in all service provisions. We have a system in place to identify, manage, and resolve any potential conflict of interest to ensure that participants receive services that are in their best interests.
A conflict of interest occurs when a person’s personal interests conflict with their responsibility to act in the best interests of the organisation and the people they support. Personal interests include direct interests, as well as those of family, friends, or other organisations a person may be involved with (e.g., as a shareholder, board member, or business owner). A conflict of interest can be actual, potential, or perceived, and may be financial or non-financial. These situations must be managed to prevent any decision-making that could compromise a participant’s best interests.
At Dot Humanity, we have a Conflict of Interest Policy in place, and if a conflict occurs, we will notify you immediately and assist you through the resolution process.
Service Delivery & Choice of Providers
To maintain our commitment to ethical service provision, we do not provide a second service to our participants to avoid any potential conflict of interest. This means that if you are receiving Support Coordination or Behaviour Support from Dot Humanity, we will not offer other services, ensuring your choice and control remain protected.
To support your right to choose the best service provider for your needs, we will:
✅ Regularly seek your preferences regarding the services and supports you receive.
✅ Assist you in finding independent service providers using the Provider Finder tool on the NDIS website.
✅ Support you in making an informed decision about the services that best meet your needs.
You can access an Easy English Booklet on our website for more information. You can find this booklet under the Services tab.
We encourage feedback from participants—if you notice any conflict of interest involving your support workers, please inform us immediately. If you need further clarification, your Support Coordinator can explain this in more detail.